Terms of service

Workshop tours/tuition bookings with myself and also those I run in partnership with nominated photographers:

1. A non-refundable deposit (if required) of the amount stated in the workshop description is required at the time of booking. It will only be refunded upon cancellation by Stuart McGlennon, or upon his discretion. However there is a grace period of 14 days in which a booking may be cancelled and the deposit refunded. 1-to-1 and small group workshops do not require a deposit however the 14 day grace period still applies.

2. Any cancellation by the client must be made in writing or by email within 14 days to be eligible for a refund. After this period a reschedule will be offered.

3. Stuart McGlennon accepts no responsibility or liability for clients who are unable to attend due to (but not limited to) illness, flight cancellation, family emergencies or other extenuating circumstances. Such eventualities are the responsibility of the client. It is advised that appropriate insurance is sought to cover these scenarios. This is of significant importance where multi-day workshop tours are concerned.

4. Stuart McGlennon reserves the right to cancel any workshop. Cancellations by Stuart will be subject to a full refund of the workshop fee, however flights and other bookings made by the client will not be refunded. Cancellation will only occur due to force majeure or long in advance of the start date subject to under booking. It is advised that appropriate insurance is sought to cover cancellation. Force majeure is unusual and unforeseeable circumstances beyond our control such (but not limited to), fire, flood or adverse weather.

5. In the event of Stuart McGlennon being unable to attend due to illness or other circumstances beyond my control the workshop will be cancelled and a full refund applied.

6. Photographic workshops are highly susceptible to weather and other factors. For this reason the outline itinerary and the workshop description must be taken as an indication of what may take place on the workshop, and not as a contractual obligation on the part of Stuart McGlennon. Stuart McGlennon does not accept liability or responsibility for death, bodily injury or illness caused to any clients booking a workshop with Stuart McGlennon unless arising from the negligent act and/ or omission of the company’s employees (whilst acting in the course of their employment). Any claims shall be subject to English Law in respect of any question of liability or quantum, and all proceedings shall be within the exclusive domain of the English Courts.

7. Stuart McGlennon does not accept liability for any loss or additional expense caused by the delay or interruption to travel services through weather conditions, civil disturbance, industrial action, strikes, wars, floods or sickness. Such losses or additional expenses are the responsibility of the passenger.

8. As the Client and participant in a Workshop it is your sole responsibility to ensure you, your belongings and equipment are adequately insured against injury and accident, accidental damage, loss, and theft, during the Workshop.

9. The Client hereby accepts sole responsibility for ensuring that they have adequate insurance cover for medical and accidental risks before, during or after the Workshop. This insurance should cover the Client in the event of medical rescue and/or repatriation costs (in the case of accident or illness). All personal belongings (luggage) and equipment remain the sole responsibility at all times of the Client.

10. It is the responsibility of the Client to ensure that they take heed of any instruction and/or advice given by Stuart McGlennon and should the Client select any locations or take any route to a location of their own choosing or move away from close proximity to where Stuart McGlennon is, they do so in their own independent and individual capacity and entirely at their own risk and will be deemed to be outside of the scope of the Workshop and no longer a part of the Workshop until such time as they return to within close proximity of Stuart McGlennon, such proximity to be within ear shot and eye sight of Stuart McGlennon.

11. By making a booking you are agreeing to accept all of the above conditions.

Workshops and COVID 19 Update

1. During day workshops, participants may choose to use their own own car to travel between locations should they wish to, or travel in the rear seat of the car wearing a mask, depending on the goverment guidance at the time of the workshop.

2. Use of face masks is not mandatory though the participant is free to wear one should they wish to.

3. Hand sanitizer will be available and should be used regularly during the day.

4. Touching of other’s equipment will be limited where possible, surfaces will be wiped down after such use.

5. In the event workshops are required to be cancelled due to changes in COVID restrictions a full refund will be applied. In the event a client needs to cancel a booking, in the case of day workshops a reschedule will be offered if this falls outside the 14 day grace period. For residential workshops it is advised appropriate insurance is sought to cover this eventuality as a refund will not be possible.

Print Sales and vouchers

1. Please allow 14 working days for delivery of your item.

2. Print orders made through the website will not be refunded on account of the incorrect size being placed - these items are produced to order as bespoke items and cannot be returned to the print lab if the wrong size is requested.

3. If you are not entirely satisfied with your purchase, you have 30 calendar days to return an item from the date you received it, to be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and your item needs to have the receipt or proof of purchase.

4. If your return is approved, a refund to your credit card will be initiated (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. SHIPPING - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. GIFT VOUCHERS - All vouchers will have a 12 month redeemable period beginning from the date of purchase. Vouchers can be used against any product in the webstore EXCEPT multi-day residential workshops.

7. If you have any questions on how to return your item, use the contact form here.